Holder Reporting System

© 1999-2009
Wagers & Associates, Inc.
HRS Pro - Using HRS Pro

Frequently Asked Questions
Using HRS Pro



How do I save my work ?

How do I back up my Data ?

How often should I back up my Data folder ?

My computer crashed, how do I get my Data back ?

I can't print in Vista operating system

Owner letters date is overlapping office stationary header

How can we put Holder Name and Address in the owner letters ?


How do I save my work ?

HRS Pro automatically saves your information while using the program, BUT this is not the same as backing up your data. Please read next question.

How do I back up my Data ?

The Standard Edition of HRS Pro installed in the following location by default:
C:\Program Files\Wagers and Associates\HRS Pro.
There is a Data folder that is located under this HRS Pro folder.
You can copy the entire Data folder to a different location as a back up.

How often should I back up my Data folder ?

That depends on how much you are using it:
Back it up daily when you use it daily.
Back it up less often as your usage slows down.

My computer crashed, how do I get my Data back ?

Providing that you have been backing up your data, this is easy.
Download and install the full version of HRS Pro onto another computer.
Remember the Standard Edition of HRS Pro is installed in the current location by default:
C:\Program Files\Wagers And Associates\HRS Pro. HRS Pro creates an empty Data folder under this HRS Pro folder.
Find the back up of your Data folder, and copy it over the Data folder on the new computer.

I can't print in Vista operating system

Set the printer to go directly to printer versus spooling.

Owner letters date is overlapping office stationary header

Set the top margins to a larger number in the screen right before printing owner letters.

How can we put Holder Name and Address in the owner letters ?

How can we put Holder Name and Address in the owner letters ?

Put this information near the top or underneath the signature area in Utilities, Configurations and Defaults, Owner Letters tab




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