Frequently Asked Questions
HRS-Pro State Information
How do I find state contact information ?
What are the states to which I can send unclaimed property using HRS Pro ?
What do I do if the state can't answer my question(s) about HRS Pro ?
How do I contact the state unclaimed property office if HRS Pro has no state-specific contact information ?
Who can answer my questions about what and when unclaimed property should be reported, or unclaimed property specific
questions ?
How do I find state contact information?
For the latest contact information, go to www.missingmoney.com .
and click on the map of the United States, and then scroll down.
You can also run HRS Pro and go to the State Guidelines option tab, Contact Info icon. Then, select the state you want to contact from the drop down box.
What are the states to which I can send unclaimed property using HRS Pro ?
You can submit unclaimed property to any state listed as having a support contract for HRS Pro Supported States
For any state not on that list, it is your responsibility to contact that state to verify whther or not you can use HRS Pro to report your uncalimed property.
HRS Pro also contains state contact information on what states accept NAUPA formatted files or only printed reports from HRS Pro.
What do I do if the state can't answer my question(s) about HRS Pro ?
If you have already contacted the state to which you will submit your report and still need assistance and have gone through the
steps on the support page, then please fill out the online support request form.
How do I contact the state unclaimed property office if HRS Pro has no state-specific contact information ?
See question about how do I find state contact information? (listed above)
Who can answer my questions about what and when unclaimed property should be reported, or unclaimed
property specific questions ?
Contact the state (See question about how do I find state contact information?) to which you are
reporting and ask them for answers to your unclaimed property reporting questions.
5777 Central Ave, Suite 227 - Boulder, CO 80301 - Phone: (303)413-9450 - Fax: (303)413-0442
State Information
